Privacy Policy

Smartters Softwares PVT. LTD., its subsidiaries and branch operations (hereinafter referred to as 'Smartters', 'we', 'us', or 'our') is committed to respecting your privacy and choices. This statement highlights our privacy practices regarding Personal Information that we collect and store about you through this website and also for information you provide while filling out contact forms, requesting consultations, or submitting project inquiries on our Site.

1. Information We Collect

For the purposes of this privacy statement, 'Personal Information' is any data which relates to an individual who may be identified from that data, or from a combination of a set of data, and other information which is in possession of Smartters.

1.1 Personal Information You Provide

When you contact us, submit a project inquiry, subscribe to our newsletter, or apply for a position, we may collect:

• Full name
• Job title and company name
• Contact information including email address and phone number
• Budget range and project details
• Demographic information such as country/region, preferences, and interests
• Any other information you voluntarily provide through our forms or communications

1.2 Device and Technical Information

When you visit the Site, we automatically collect certain information about your device and usage, including:

• Web browser type and version
• IP address and time zone
• Pages visited and time spent on the Site
• Referring/exit pages and date/time stamps
• Cookies and similar tracking technologies installed on your device

2. How We Use Your Personal Information

We use the collected information for the following purposes:

• To provide better usability, troubleshooting, and site maintenance.
• To identify and communicate with you regarding project inquiries or consultations.
• To provide access to relevant content and resources based on your preferences.
• To send newsletters (if subscribed; you may unsubscribe at any time).
• To process job applications and career-related requests.
• To comply with applicable laws and legal obligations.

3. Disclosure of Your Personal Information

We do not sell, distribute, or lease your personal information to third parties without permission. We may share information only in these circumstances:

• 3.1 Within Our Organization: With employees, contractors, and branch offices (Bhubaneswar and Ahmedabad) solely for service delivery.
• 3.2 Service Providers: With trusted third parties (email platforms, hosting, analytics) who are obligated to maintain confidentiality.
• 3.3 Legal Requirements: To comply with court orders, laws, or to protect the rights and safety of Smartters and our clients.
• 3.4 Business Transfers: In the event of a merger or acquisition, your information may be transferred.

4. Your Rights and Choices

You have the following rights:

• Access & Correction: Request a copy or correction of your personal data.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Opt-out/Unsubscribe: Withdraw consent for marketing or unsubscribe from newsletters at any time.
• Restrict Collection: Choose not to provide information on our forms.

5. Data Security

We implement technical and organizational measures (secure servers, encryption) to protect your data. However, as internet transmission is not 100% secure, any transmission is at your own risk.

6. Data Retention

We retain information only as long as necessary for its purpose. Inquiry and contact form data is generally retained for up to 3 years from the last interaction unless deletion is requested earlier.

7. Third-Party Links and Services

Our Site may link to third-party platforms (LinkedIn, Instagram, X, etc.). We are not responsible for their privacy practices and encourage you to review their policies.

8. Cookies

We use cookies to improve your experience. You can disable cookies in your browser settings, though some Site features may not function properly.

9. Children's Privacy

We do not knowingly collect information from children under 13. If we discover such data, we will promptly delete it.

10. International Users

Smartters is headquartered in India. By using our Site, users outside India consent to the transfer and processing of their information in India. EEA/UK users may have additional rights under GDPR; please contact us for details.

11. Changes to This Privacy Policy

We may update this policy periodically. The revision date is at the top of the page. Continued use of the Site constitutes acceptance of the updated policy.

12. Contact Us

For questions or to exercise your rights, contact us at:

Smartters Softwares PVT. LTD.

• Bhubaneswar Office: Plot no-99, 3rd Floor, District Center, Bhubaneswar, Odisha, India – 751016
• Ahmedabad Office: 6th Floor, Shivalik Shilp 611, Iskcon Cross Rd, Ramdev Nagar, Ahmedabad, Gujarat – 380015
• Phone: +91-8249035377
• Email: hello@smartters.in